Responsible Management
We adhere to ethical management practices
Our unified code of conduct shapes our behavior standards, providing guidance to our employees in resolving ethical dilemmas and choosing the right courses of action.
We have also established ethical requirements for our contract partners, compliance with which is a prerequisite for collaboration, and non-compliance may lead to termination of the partnership.
The Ethics Committee ensures the relevance of the group’s code of ethics and assists in resolving arising issues. Questions can be directed to the Ethics Committee at [email protected].
Fraud Prevention
Considering the scope and scale of the group's activities, we place great emphasis on managing fraud risk, preventing fraud, and promptly detecting fraudulent activities.
A specialized department has been established within the group for managing fraud risk, and principles that comply with international standards have been implemented.
Avoiding Conflicts of Interest
To avoid conflicts of interest, we have implemented a financial interests reporting system through which employees submit declarations of interest and confirm their independence.
We also require our partners to act impartially in contractual relationships and not to grant undue advantages to other businesses, organizations, or individuals.
Ensuring the Flow of Risk Information
The effectiveness of fraud risk management is crucial for upholding the group's reputation and achieving strategic objectives.
Reports on fraud risk, which impact the achievement of the group's objectives, are regularly provided to the Ethics Committee, the Board of Directors, and the Audit Committee.
An annual summary of the Ethics Committee's activities is presented to the Board of Directors of Eesti Energia.
Protecting Whistleblowers
If an individual becomes aware of information that they believe indicates unethical behavior, they can report it to:
- Eesti Energia's Fraud Risk Management Department verbally, by phone (466 6000), or via email ([email protected]);
- Ellex Raidla law firm by phone (640 7199) or via email ([email protected]).
We always assume that information is shared in good faith. Therefore, we ensure confidentiality, protection against possible retaliatory measures, and anonymity for the whistleblower if requested.